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General

This website www.odipe.in (hereinafter referred to as “Website”) is owned and operated by Odipe Payments having its office at

 

Flat No 1, 2nd Floor, GA 511

Infront Of Regional CBSE Office, Kailash Vihar

Sailashree Vihar, Chandrasekharpur

Bhubanrswar

Odisha

PIN - 751021

 

All the services are provided by Odipe Payments under its brand name “ODIPE”. Hence all the rights, benefits, liabilities & obligations under the following terms & conditions shall accrue to the benefit of Odipe Payments. (Together with its subsidiaries and other affiliates, "us", "We" or "OdiPe"), regarding your use of online rent payment, or such other services which may be added from time to time (all such services are individually or collectively are referred as Service or Services as the case may be).

For the purpose of these terms and conditions(mentioned below), wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a user on the Website by providing Registration Data while registering on the Website.

Please go through the following terms and conditions (“Terms of Service” or “Agreement”) carefully before registering, accessing, browsing or using the website as they contain legal terms and conditions that you agree to when using the services by accessing the website.

By using the website and/or the services, you agree to be bound by these terms and conditions set forth including any additional guidelines and future modifications. If at any point of time, you do not wish to be bound by these terms and conditions or do not agree to these terms and conditions, you may not use the website and terminate your use of the services immediately.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. You shall re-visit the "Terms & Conditions" link from time to time to stay informed of any changes that the "website" may introduce.

 

Payment Types

OdiPe can be used for payment of Rent, Rent advance, Maintenance or Bill types as specified explicitly from time to time or notified on the website. Users agree to take full responsibility for the transactions made on the platform with respect to the nature of the transaction, beneficiary and the tax implications pertaining to the same. OdiPe and its payment partners act as mere facilitators of authorized payments and shall not assume responsibility nor liability for any unauthorized transactions.

OdiPe further reserves the right to hold/suspend/refund and report those bill payments or transactions that are suspicious in nature to regulators of banks concerned.

 

Membership

The membership for availing of the services provided by the website are made available through the registration process by after you submit the certain requested information and agree to the terms of service. By agreeing to terms of service, you represent that you are at least 18 years of age and warranty that you have the right, authority and capacity to enter into this agreement and to abide by all terms and conditions of this agreement.

You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity. You are solely responsible for protecting the confidentiality of your username and password and any activity under the account will be deemed to have been done by you.

 

Communications

By using this website, it is agreed that you have given your consent to receive calls, auto-dialled or pre-recorded messages/calls from us at any time with the use of the telephone number provided by you, for the use of this website, subject to the privacy policy. This also includes your consent to receive SMSs from us at any time and contacting you through the information received through third parties as well as contacting other parties through the information provided by you. This consent to be contacted is for purposes that include and are not limited to clarification calls and marketing and promotional calls. You may send us a mail at support@odipe.in in case you wish to stop contacting you for the same.

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Disclaimer Policy

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

THE WEBSITE AND OTHER PRODUCTS AND SERVICES ARE DELIVERED TO YOU BY ODIPE ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED "AS IS" AND “AS AVAILABLE” FOR USE, BASIS WITHOUT WARRANTY, REPRESENTATION OR CONDITIONS OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, ODIPE MAKES NO WARRANTY THAT:

YOUR REQUIREMENTS WILL BE MET OR THAT SERVICES PROVIDED WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE;

INFORMATION OBTAINED AND RESULTS OBTAINED FROM THE USE OF SERVICE WILL BE EFFECTIVE, ACCURATE OR RELIABLE; ANY ERRORS OR DEFECTS IN THE WEBSITE, SERVICES OR OTHER MATERIALS WILL BE CORRECTED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL HAVE NO LIABILITY RELATED TO USER CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHTS, LIBEL, PRIVACY, PUBLICITY, OBSCENITY OR OTHER LAWS. ODIPE ALSO DISCLAIMS ALL LIABILITY WITH RESPECT TO THE MISUSE, LOSS, MODIFICATION OR UNAVAILABILITY OF ANY USER CONTENT.

THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA. WE ARE NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERROR LEADING TO AN INVALID COUPON. ODIPE ACCEPTS NO LIABILITY FOR ANY ERRORS OR OMISSIONS, WITH RESPECT TO ANY INFORMATION PROVIDED TO YOU WHETHER ON BEHALF OF ITSELF OR THIRD PARTIES.

WE SHALL NOT BE LIABLE FOR ANY THIRD-PARTY PRODUCT OR SERVICES. WE ARE NOT RESPONSIBLE FOR SUSPENSION OF ANY SERVICE FOR AN INDEFINITE PERIOD OF TIME OR CANCEL THE SERVICE AT ANY TIME, WITHOUT NOTICE TO YOU.

 

INCORRECT INFORMATION:

OdiPe is not responsible for payments made to incorrect bank account numbers and the user will not be entitled to get a refund of any kind. You shall provide current, complete and accurate account information for all purchases made at our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. In the case that the information provided by you are false and inaccurate or the Company has reasonable reasons to believe you have done so, we hold the rights to suspend your account and/or terminate this Agreement without being held liable for the same.

 

MISUSE OF SERVICES:

We are not responsible if the user misuses the sole purpose of the service provided by the OdiPe. In the event of misuse, for instance, a user makes dummy transactions just to transfer money between two different accounts leads to termination of services with immediate effect. OdiPe reserves the right to refuse service to anyone for any reason at any time.

 

ACCESS TO THIRD-PARTY TOOLS:

OdiPe may provide you with access to third-party tools for which we neither have control or input of any kind nor monitor. We shall have no liability whatsoever arising from or relating to your use of optional third party tools. We may also, offer new services and new features through the website (including the release of new tools and resources) in the future. All such new features and /or services shall also be subject to these Terms of Service.

 

TAX LIABILITY:

All the users of OdiPe are liable to pay all kinds of statutory levies and taxes. The GST applicable for the use of services is accounted in addition to the convenience fees charged by OdiPe

Further, the onus of paying requisite Income tax and reporting the same to the concerned tax authorities is the sole liability of the concerned parties which can be tenant, landlord or property manager in the context of the business. The user acknowledges that OdiPe is the simply the technology facilitator in this context of the business and it cannot be held liable for any related issues or claims.

 

Refund and Cancellation Policy

At OdiPe, the user is at free will to use the platform for remitting rental payments and is not bound by any contract for mandatory use. Users shall have very well understood and acknowledge that payments, when made into a bank account of your registered landlord, are irreversible as the same falls under the personal jurisdiction of the said person. The service here refers to the remittance of rent amount from your bank account and OdiPe will not be liable to reverse such payments. As the service once rendered is irreversible, the user shall not be entitled for any refunds in case of successfully remitted payments to landlords.

There shall be NO REFUNDS or REVERSAL of any kind for successfully remitted rental payments.

However, the user shall be fully refunded for any kind of debits on account of technical failure on the website. A technical failure in this context refers to a deviation from the established payment process on our website without an acknowledgement to the user on the successful remittance of the payment. In such a case, the user shall be refunded the entire amount, including the service fees (if any), without any demur into his account within 7 to 10 working days.

 

Disputed Transactions

All refunds to customers shall not entail any charge-back of convenience fee and related taxes.

In case of a user violating any T&C of OdiPe or of our associated payment partners, OdiPe reserves the right to hold back any payment which it feels suspicious or invalid unless completely validated.

OdiPe further reserves the right to hot-list any user account if the same is found to be violating transaction terms of our website or our banking partners. Further, we also reserve the right to report the said transaction to the concerned regulatory authorities of banking partners for further action, as it deems.

In case of any fraudulent transactions, OdiPe reserves the right to take appropriate action in accordance with the agreed terms of use. In case the users are unable to furnish the required documents for validation or fraudulent transactions, OdiPe reserves the right to refund the transaction amount to the source account after due deduction of the charges incurred, which includes convenience fee, PG charges , Service tax or GST as applicable and any other related charges. (Usually in the range of 2.5% - 3%).

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Service Charges and Pricing

Rent collection is free on OdiPe We may choose to charge the users a small fee for use or purchase of auxiliary services. The fee may vary from time to time and may be waive off temporarily for promotional purposes. OdiPe may at its discretion, change, amend, increase, or reduce the Service Charges without prior intimation to the Customer. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

There is subscription-based pricing, However, we may charge a convenience fee for use of services offered by OdiPe on PAY PER USE basis. This convenience fee is inclusive of service tax for availing the platform for remitting the rent payment service. You shall pay all applicable taxes relating to the use of the Service through your account, and the purchase of any other services. However, there is no setup fee for creating an account with OdiPe

The user will be made aware of the convenience charges in INR at the time of billing and prior to making the payment. The user can proceed to make the payment only upon his agreement to the convenience fee charged for the use of the particular service. All the convenience fees paid to OdiPe are non-refundable. In case of any error in the transaction, payment failure or overcharge/wrong convenience fee charge, please contact our support team through the message box provided in the website or drop an email at support@odipe.in.

 

Description of OdiPe's Services

odipe.in currently provides a platform for all rental property owners, landlords (collectively referred to as "Participating Affiliates") and their respective tenants, remitting payments for availing rent payment and other property management services. Odipe.in facilitates various electronic payment options for the use of services by the users for their monthly rents, periodic rents, security deposits, other deposits, and all other fees and charges related to leased space, fixed or variable (the “Service”).Split your rent feature provides the tenant to share rent, security deposit or any other expenses with their flatmates. You, as the tenant of a Participating Landlord, are eligible to use the Services of the website to pay your rent and any related fees. Your credit card, or other on-line electronic payments made through the Service will be remitted to your Participating Landlord in accordance to the information provided by you. You will receive a timely confirmation/notification from odipe.in acknowledging the Odipe.in’s receipt of credit card or on-line electronic payments. Unless explicitly stated otherwise, any new features, which enhance or augment Odipe.in’s current service offering shall be subject to the terms and conditions of service. You must obtain access to the World Wide Web and/or Internet in order to use the Service, either directly or through other devices that access web-based content. You must also pay any service fees associated with such access. In addition, you must supply all necessary equipment to connect to the World Wide Web and/or Internet, including a computer, a modem or other access devices.

 

User Content

Except for the information, services clearly stated as being offered by OdiPe, we do not control or endorse any information or services on the internet in any way. Any form of user content posted on website must verify the truthfulness and authenticity of the particulars of the content, including the time, place and nature. Before allowing such content to be posted on the Website, OdiPe have the right and authority to verify the accuracy of such particulars related to the content with the respective sources provided by the User posting such content, if we feel that there is a need to check such accuracy.

We have the right to upload content on behalf of third parties, subsequent to collecting such information and verifying it if we deem it necessary. Notwithstanding this, we can in no way be held liable for any false or misleading information.

All the information provided by you will be governed by our Privacy Policy. Please refer to our "Privacy Policy".

 

Restricted Use of the Website or the Services

By accessing the website, along with other prohibitions as set forth in the Terms of Service, you agree not to use the website or its content:

  • for any unlawful purpose; to conduct any activity or solicit the performance of any illegal activity or other activity which infringes the rights of others and to solicit others to perform or participate in any illegal activity

  • For any purposes other than the Services in accordance with these Terms and Conditions and as such services are offered by Odipe.

  • to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

  • to infringe upon or violate our intellectual property rights or the intellectual property rights of any third party, rights of publicity or privacy;

  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

  • to submit false or misleading information;

  • to intentionally interfere with the functionality or cause damage to the operation of the services or any other user’s enjoyment of it, by any means, including uploading or transmitting viruses ,adware, spyware,worms or any other type of malicious code or file with contaminating or destructive features

  • to collect or obtain the personal information, including without limitation, financial information of others, and post or transmit any message which is defamatory or which discloses private or personal information concerning any person

  • breach this Agreement or any other Odipe policies or agreement

  • impersonate any person or entity, falsely claim or otherwise misrepresent an affiliation with any person or entity, or access the accounts of others without permission, forge another persons' digital signature, misrepresent the source, identity, or content of information transmitted via the Services, perform any other similar fraudulent activity or otherwise with what we reasonably believe to be potentially fraudulent funds

  • that could damage, disable, overburden, or impair it, including, without limitation, using the Services in an automated manner

  • to spam, phis, pretext, spider, crawl, or scrape

  • for any obscene or immoral purpose; or

  • to interfere with or remove, disable or circumvent the security features of the Service or any related website, other websites, or the Internet.

  • if you are under the age of eighteen (18) without a parental sponsor or in any event use the Services if You are under the age of thirteen (13) years old even with a parental sponsor and in accordance with applicable law

  • to reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Services or any part thereof, except and only to the extent that such prohibition is expressly prohibited by applicable law notwithstanding this limitation and use any robot, spider, other automatic device, or manual process to monitor or copy the Site without prior written permission. interfere or disrupt this Site or networks connected to this Site

  • to involve in selling the service or information or software associated with or derived from the website

  • to modify, translate ,adapt or create works derived from the services and the website or any part thereof, except and only to the extent that such prohibition is strictly restricted by applicable law notwithstanding this limitation

  • to forge headers or other data in order to disguise the originality of the content transmitted through our website

  • with the help of any device, software or routine to bypass the website’s robot exclusion headers or interfere or attempt to interfere with the services

  • to send automated request of any kind to the website’s system without express permission in advance from Odipe

 

 

Third-Party Links

All the content and services available through our service may include materials from certain third parties. These third party links on the website may direct you to third-party websites which are not affiliated with OdiPe. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

OdiPe is not liable for any harm or damages related to the use of services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

Indemnification and No Warranties

You agree to indemnify, defend, and hold odipe.in, including not limited to its affiliates, employees, officers, interns, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Site, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein.

Further, OdiPe reserves the right to defend against any claims made by any third party due to, or arising out of, or in connection with, your use of the website, any claim that your material caused damage to a third party, your violation of the terms of service, or your violation of any rights of another, including any intellectual property rights.

We will not be liable to you or anyone else for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

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Severability

If any provision of the terms and conditions of service, or the application thereof, is found invalid or unenforceable, that provision will be amended to achieve as nearly as possible the same economic effect as the original provision and the remaining portion of this agreement will remain in full force.

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Waiver

In the event of failure of OdiPe to enforce your compliance or exercise any right or provision to this website will not constitute any waiver or such provision.

Modifications to Terms of Service

We reserve the right to modify, update, change, add or remove any part of this Agreement (each, a “change”) at any time by posting changes through notification to the website. It is your responsibility to check the website periodically for changes. Your continued use of or access to our website or service after any change to these terms of service constitutes your acceptance to the changes made.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. For certain changes, OdiPe may be required to give prior notice under applicable law, and will comply with such requirements if any.

 

Reward points and usage

Odipe offers reward points to specific users as part of various promotions. The reward points earned as part of these promotions are for exclusive use on Odipe on future transactions and are not to be redeemed in cash. In no case, odipe is liable to extend cash or equivalent benefit against the rewards available in the user's account. The reward points come with an expiry date of 12 months from the date of issue and cannot be renewed or reissued in case they expire. The value of a reward point issued on odipe is equivalent to Rs.1 and can be only redeemed against specific services or payments listed on the platform.

Further, odipe reserves the right to revoke grant of rewards or cancel the rewards issued, in case the user is found to accrue the same through fraudulent means (or) in violation of our Terms of use. The grant of rewards is a subject of discretion of odipe and the company reserves the right to revise the terms of use.

Entire Agreement

These Terms of Service and any policies on this site or in respect to the Service constitute the entire agreement and understanding between you and Odipe and govern your use of the Service. This agreement will not be modified except in writing, signed by both parties, or by a change made by odipe to this agreement in accordance with the terms of this agreement.

Jurisdiction and Dispute resolution

Only courts of Telangana alone have the exclusive jurisdiction over all the matters pertaining to the terms of use of this website, though the user accesses the website from any part of the country.

 

E-commerce Flow and Incorporation

 

The e-commerce flow on Odipe website for rental payments can be summarized as:

Step 1: Register yourself with odipe by subscribing and after giving due assent to the Terms of Use

Step 2: We will verify and send you a customised payment page Add your property details for which you want to remit rental payments

Step 3: Add the Financial details of the landlord/payee to whom you need to remit payment

Step 4: Enter the Payment details, and select the payment option

Step 5: Complete the payment and receive the acknowledgement

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